Many organizations struggle to expand care management programs due to staffing, workflow, and operational constraints. Successful programs require a combination of patient engagement, clinical workflows, technology, and operational support that can scale across large patient populations while minimizing provider burden.
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Why Brook exists and where continuous care is heading.
The story
Who we areThe remote care company, in two minutesThe marketChronic demand is outpacing clinic capacityThe opportunityWhat continuous care unlocks for providersWho we serve
Health Systems
Reduce readmissions, improve quality performance and scale value-based care
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→
Clinics & Medical Groups
Extend capacity and generate sustainable new revenue
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→
Payers & Risk-Bearing Organizations
Improve outcomes and reduce total cost of care
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→
Patients
Get support between visits
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→
Health Systems
Reduce readmissions, improve quality performance and scale value-based care
Explore
→
Clinics & Medical Groups
Extend capacity and generate sustainable new revenue
Explore
→
Payers & Risk-Bearing Organizations
Improve outcomes and reduce total cost of care
Explore
→
Patients
Get support between visits
Explore
→
Impact
Fewer readmissions and emergency visits
↓
90%
0
1
2
3
4
5
6
7
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9
0
CHF readmissions
within 30 days
Fewer readmissions and emergency visits
↓
90%
0
1
2
3
4
5
6
7
8
9
0
CHF readmissions
within 30 days
Improved condition control and engagement
74%
0
1
2
3
4
5
6
7
0
1
2
3
4
Hypertension control
in 12 weeks
Improved condition control and engagement
74%
0
1
2
3
4
5
6
7
0
1
2
3
4
Hypertension control
in 12 weeks
Greater patient satisfaction
71%
0
1
2
3
4
5
6
7
0
1
Patient retention
NPS 66 (excellent category)
Greater patient satisfaction
71%
0
1
2
3
4
5
6
7
0
1
Patient retention
NPS 66 (excellent category)
Predictable recurring revenue
1.5M+
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1
.
0
1
2
3
4
5
annual revenue
per 1,000 patients
Predictable recurring revenue
1.5M+
0
1
.
0
1
2
3
4
5
annual revenue
per 1,000 patients
Sangrok Oh, D.O.
Chief Medical Office, UBMD
“Brook has enhanced our ability to manage patients with complex medical conditions and consistently deliver high-quality care.”
Lindsay Bryant, COO
Office of Dr. Christopher Beney MD
“Working with the Brook team has been amazing for our practice. They’ve helped us exceed our outcome measures and improve quality scores without adding workload.”
Eric Alper; MD
CQO, CCIO, VP at UMass Memorial Health
"Brook has helped us stay connected with patients between visits, providing continuous support that improves engagement, strengthens relationships, and helps patients feel more supported throughout their care journey"
Aleksandra Alwash
Partner Clinician / Nurse Practitioner
"Brook has helped us stay connected with patients between visits, providing continuous support that improves engagement, strengthens relationships, and helps patients feel more supported throughout their care journey"
Dr. Michael Cropp
CEO, Independent Health
“Patients often feel overwhelmed after office visits. Real-time feedback between appointments closes that gap.”
Sangrok Oh, D.O.
Chief Medical Office, UBMD
“Brook has enhanced our ability to manage patients with complex medical conditions and consistently deliver high-quality care.”
Lindsay Bryant, COO
Office of Dr. Christopher Beney MD
“Working with the Brook team has been amazing for our practice. They’ve helped us exceed our outcome measures and improve quality scores without adding workload.”
Eric Alper; MD
CQO, CCIO, VP at UMass Memorial Health
"Brook has helped us stay connected with patients between visits, providing continuous support that improves engagement, strengthens relationships, and helps patients feel more supported throughout their care journey"
Aleksandra Alwash
Partner Clinician / Nurse Practitioner
"Brook has helped us stay connected with patients between visits, providing continuous support that improves engagement, strengthens relationships, and helps patients feel more supported throughout their care journey"
Dr. Michael Cropp
CEO, Independent Health
“Patients often feel overwhelmed after office visits. Real-time feedback between appointments closes that gap.”
Why partner with Brook?
Why partner with Brook?
Care-Led
Real clinical engagement that drives behavior change.
Care-Led
Real clinical engagement that drives behavior change.
Unified and Flexible
One partner across programs and patient needs.
30-day implementation
EHR and workflow integration, devices, and patient onboarding handled end-to-end.
Proven at Scale
Demonstrated outcomes across diverse populations.
Cross-program coverage
RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.
Effortless for Providers
Brook extends your team; not your workload
Measurable outcomes
Quality, utilization, retention, and revenue — transparently reported.
Sustainable ROI
Predictable revenue without infrastructure investment
Profitable from day one.
Reimbursable revenue plus reduced utilization deliver predictable ROI.
Let’s explore your remote care opportunity
Let’s explore your remote care opportunity
Brook helps extend care beyond clinic walls; improving clinical and financial outcomes at scale.
Brook helps extend care beyond clinic walls; improving clinical and financial outcomes at scale.
FAQs
Questions Healthcare Leaders Commonly Ask
Technology, automation, clinical intelligence, and proactive care management workflows can help organizations extend care beyond visits while allowing providers to focus on higher-value clinical interactions.
Remote care programs create more opportunities for patient engagement, education, monitoring, and intervention, helping care teams identify issues earlier and support better chronic disease management.
Continuous monitoring and proactive outreach can help identify signs of deterioration sooner, allowing care teams to intervene before conditions escalate into emergency department visits or hospitalizations.
Brook helps organizations improve care delivery efficiency, support reimbursable care models, increase patient engagement, improve quality performance, and strengthen chronic disease management outcomes.
Organizations often realize value through a combination of reimbursement revenue, improved operational efficiency, enhanced quality performance, stronger patient engagement, reduced utilization, and better chronic disease outcomes. The greatest impact is often achieved when these programs work together as part of a broader continuous care strategy.
Common Executive Questions
Building a program internally requires technology, workflows, staffing, patient engagement processes, reimbursement expertise, and ongoing operational management. Many organizations choose to partner with a proven solution to accelerate time-to-value and reduce operational burden.
By combining automation, clinical intelligence, patient engagement, and care management support, organizations can increase capacity without proportionally increasing staffing requirements.
Successful programs use standardized workflows, centralized infrastructure, and consistent patient engagement models that can be deployed across sites and populations.
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook