Improve outcomes while reducing total cost of care

Brook helps payers and risk-bearing organizations manage at-risk member populations through continuous engagement and proactive intervention.

Two clinicians walking through a hospital hallway

The challenge

Chronic disease is the primary driver of healthcare costs, yet keeping members engaged and influencing health behaviors between healthcare encounters remains one of the biggest challenges for health plans. Payers need scalable solutions that improve outcomes, strengthen quality performance, and lower the total cost of care. Health plans need to:

Reduce total cost of care

Improve member engagement and retention

Increase preventive care and treatment adherence

Strengthen HEDIS®, STAR, and quality performance

Scale population health programs efficiently

How Brook helps

Continuous Member Engagement

Keeps members engaged through personalized outreach, coaching, and support.

Continuous Member Engagement

Keeps members engaged through personalized outreach, coaching, and support.

Medication & Care Plan Support

Helps members stay on track with medications, preventive care, and treatment plans.

30-day implementation

EHR and workflow integration, devices, and patient onboarding handled end-to-end.

AI-Powered Risk Identification

Identifies rising-risk members and enables earlier intervention.

Cross-program coverage

RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.

Population Health Insights

Provides visibility into engagement, risk, outcomes, and population performance.

Measurable outcomes

Quality, utilization, retention, and revenue — transparently reported.

Scalable Population Management

Supports large populations through one integrated care model.

Profitable from day one.

Reimbursable revenue plus reduced utilization deliver predictable ROI.

Impact

Fewer readmissions and emergency visits

↓

CHF readmissions

within 30 days

Fewer readmissions and emergency visits

↓

CHF readmissions

within 30 days

Improved condition control and engagement

Hypertension control

in 12 weeks

Improved condition control and engagement

Hypertension control

in 12 weeks

Greater patient satisfaction

Patient retention

NPS 66 (excellent category)

Greater patient satisfaction

Patient retention

NPS 66 (excellent category)

Predictable recurring revenue

M+

annual revenue

per 1,000 patients

Predictable recurring revenue

M+

annual revenue

per 1,000 patients

Preventive care that reduces long-term cost of care

Brook+ is a CDC-recognized Diabetes Prevention Program that helps payers proactively engage at-risk populations before chronic disease progresses.

By combining AI-driven outreach, human coaching, and continuous engagement, Brook+ enables scalable preventive care without adding operational burden.

Brook+ is a CDC-recognized Diabetes Prevention Program that helps payers proactively engage at-risk populations before chronic disease progresses.

By combining AI-driven outreach, human coaching, and continuous engagement, Brook+ enables scalable preventive care without adding operational burden.

Why Brook+ matters

45%

of engaged participants achieve ≥5% weight loss

45%

of engaged participants achieve ≥5% weight loss

45%

of engaged participants achieve ≥5% weight loss

58%

reduction in risk of developing type 2 diabetes

58%

reduction in risk of developing type 2 diabetes

58%

reduction in risk of developing type 2 diabetes

40,000+ participants enrolled in Brook+ nationally

Improved preventive quality performance and member engagement

Lower long-term total cost of care

How Brook+ works

Identify Eligible Members

Identify eligible members through data and referral lists.

Enroll At Scale

Proactive outreach drives enrollment at scale.

Continuous Monitoring & Engagement

Continuous engagement through coaching, devices, and habit-building.

Performance & ROI Tracking

Population insights support performance and ROI tracking.

Identify Eligible Members

Identify eligible members through data and referral lists.

Enroll At Scale

Proactive outreach drives enrollment at scale.

Continuous Monitoring & Engagement

Continuous engagement through coaching, devices, and habit-building.

Performance & ROI Tracking

Population insights support performance and ROI tracking.

Sangrok Oh, D.O.
Chief Medical Office, UBMD
“Brook has enhanced our ability to manage patients with complex medical conditions and consistently deliver high-quality care.”
Lindsay Bryant, COO
Office of Dr. Christopher Beney MD
“Working with the Brook team has been amazing for our practice. They’ve helped us exceed our outcome measures and improve quality scores without adding workload.”
Eric Alper; MD
CQO, CCIO, VP at UMass Memorial Health
"Brook has helped us stay connected with patients between visits, providing continuous support that improves engagement, strengthens relationships, and helps patients feel more supported throughout their care journey"
Dr. Michael Cropp
CEO, Independent Health
“Patients often feel overwhelmed after office visits. Real-time feedback between appointments closes that gap.”

Sangrok Oh, D.O.
Chief Medical Office, UBMD
“Brook has enhanced our ability to manage patients with complex medical conditions and consistently deliver high-quality care.”
Lindsay Bryant, COO
Office of Dr. Christopher Beney MD
“Working with the Brook team has been amazing for our practice. They’ve helped us exceed our outcome measures and improve quality scores without adding workload.”
Eric Alper; MD
CQO, CCIO, VP at UMass Memorial Health
"Brook has helped us stay connected with patients between visits, providing continuous support that improves engagement, strengthens relationships, and helps patients feel more supported throughout their care journey"
Dr. Michael Cropp
CEO, Independent Health
“Patients often feel overwhelmed after office visits. Real-time feedback between appointments closes that gap.”