Remote care extends healthcare beyond traditional office visits through ongoing monitoring, care teams, patient engagement, care coordination, and clinical support. It helps healthcare organizations stay connected with patients between appointments and proactively manage chronic conditions over time.
Home
Why Brook exists and where continuous care is heading.
The story
Who we areThe remote care company, in two minutesThe marketChronic demand is outpacing clinic capacityThe opportunityWhat continuous care unlocks for providers
Deliver continuous care
between visits
Deliver continuous care between visits
AI- and human-powered remote care infrastructure
delivering better outcomes at scale.
AI- and human-powered remote care infrastructure delivering better outcomes at scale.
Zero CapEx
Launch in 30 days
Fully reimbursable
Profitable from day 1
Low IT lift
Zero CapEx
Launch in 30 days
Fully reimbursable
Profitable from day 1
Low IT lift
50%
0
1
2
3
4
5
0
reduction in all-cause readmissions
50%
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2
3
4
5
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reduction in all-cause readmissions
50%
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5
0
reduction in all-cause readmissions
74%
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7
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hypertension control in 12 weeks
74%
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hypertension control in 12 weeks
74%
0
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hypertension control in 12 weeks
2.7pt
0
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0
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A1c reduction in diabetes patients
2.7pt
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0
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A1c reduction in diabetes patients
2.7pt
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A1c reduction in diabetes patients
$1.5M+
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annual revenue per 1,000 patients
$1.5M+
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annual revenue per 1,000 patients
$1.5M+
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annual revenue per 1,000 patients
71%
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YoY patient retention
71%
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YoY patient retention
71%
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YoY patient retention
NPS 66
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excellent category
NPS 66
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excellent category
NPS 66
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excellent category
Who we are
Who we are
The operating system for continuous chronic care
The operating system for continuous chronic care
Brook is the AI-powered care infrastructure that healthcare organizations use to deliver continuous, longitudinal care across patients, conditions, and programs. Brook AI, clinical care teams, and a fully managed delivery model run as one connected system – from the clinic to every home, every day.
Brook is the AI-powered care infrastructure that healthcare organizations use to deliver continuous, longitudinal care across patients, conditions, and programs. Brook AI, clinical care teams, and a fully managed delivery model run as one connected system – from the clinic to every home, every day.
The market
The market
Care is shifting from episodic to continuous
Care is shifting from episodic to continuous
Healthcare is undergoing one of its biggest shifts in decades. Rising chronic disease, workforce shortages, evolving reimbursement models, and advances in AI are accelerating the move from episodic care to continuous care—and creating the need for a new care delivery infrastructure.
Healthcare is undergoing one of its biggest shifts in decades. Rising chronic disease, workforce shortages, evolving reimbursement models, and advances in AI are accelerating the move from episodic care to continuous care—and creating the need for a new care delivery infrastructure.
The pressure
90%
90%
of Medicare spend is tied to chronic disease.
80%
80%
of adults 65+ live with a chronic condition.
The problem
~90%
~90%
of health outcomes happen between visits.
Episodic care
Episodic care
can’t support continuous patient needs.
The opportunity
CMS expansion
CMS expansion
RPM • CCM • PCM • APCM
AI-powered care
AI-powered care
Continuous, personalized support at scale.
Continuous care requires a new operating system. Brook provides the infrastructure to make it possible.
Continuous care requires a new operating system. Brook provides the infrastructure to make it possible.
Fragmented programs can’t deliver
continuous outcomes
Fragmented programs can’t deliver continuous outcomes
Most remote care initiatives rely on fragmented tools and episodic programs. Improving outcomes requires a continuous care model that sustains engagement and enables proactive intervention over time.
Most remote care initiatives rely on fragmented tools and episodic programs. Improving outcomes requires a continuous care model that sustains engagement and enables proactive intervention over time.
Traditional programs
Episodic care
Reactive alerts
Fragmented tools (device or service only)
Labor-dependent models
Traditional programs
Episodic care
Reactive alerts
Fragmented tools (device or service only)
Labor-dependent models
Brook Continuous Care infrastructure
Continuous, longitudinal care
Proactive patient engagement and intervention
Unified care infrastructure
Scalable end-to-end operating system
Brook Continuous Care infrastructure
Continuous, longitudinal care
Proactive patient engagement and intervention
Unified care infrastructure
Scalable end-to-end operating system
Our solution
Our solution
Brook is the connected operating system for continuous care
Brook is the connected operating system for continuous care
Brook combines AI-powered intelligence, clinical care teams, and operational infrastructure into one connected system that enables healthcare organizations to deliver continuous care between visits.
Brook combines AI-powered intelligence, clinical care teams, and operational infrastructure into one connected system that enables healthcare organizations to deliver continuous care between visits.
The infrastructure behind continuous care
The infrastructure behind continuous care
Brook AI
Identifies risk, prioritizes intervention, and provides longitudinal patient insights using AI-powered analysis of patient data, engagement, and clinical context.
Brook AI
Identifies risk, prioritizes intervention, and provides longitudinal patient insights using AI-powered analysis of patient data, engagement, and clinical context.
Brook AI
Identifies risk, prioritizes intervention, and provides longitudinal patient insights using AI-powered analysis of patient data, engagement, and clinical context.
Care teams
Registered nurses, coaches, and care coordinators provide ongoing monitoring, medication support, education, coaching, and proactive outreach between visits.
Care teams
Registered nurses, coaches, and care coordinators provide ongoing monitoring, medication support, education, coaching, and proactive outreach between visits.
End-to-end delivery model
Integrated workflows, documentation, reporting, reimbursement, and provider escalation support continuous care delivery without adding operational burden.
End-to-end delivery model
Integrated workflows, documentation, reporting, reimbursement, and provider escalation support continuous care delivery without adding operational burden.
One integrated operating system
Continuous care requires more than monitoring alone. Brook connects monitoring, engagement, medication support, care coordination, and operational execution into one continuous care model—helping organizations deliver longitudinal care at scale.
One integrated operating system
Continuous care requires more than monitoring alone. Brook connects monitoring, engagement, medication support, care coordination, and operational execution into one continuous care model—helping organizations deliver longitudinal care at scale.
A partnership model built for scale and performance
A partnership model built for scale and performance
Brook operates as a fully managed extension of your care team — enabling organizations to launch and scale continuous care without adding operational burden, new infrastructure, or additional staff.
Brook operates as a fully managed extension of your care team — enabling organizations to launch and scale continuous care without adding operational burden, new infrastructure, or additional staff.
No CapEx, no new hires
Brook funds and runs the model integrated within your existing infrastructure.
No CapEx, no new hires
Brook funds and runs the model integrated within your existing infrastructure.
No CapEx, no new hires
Brook funds and runs the model integrated within your existing infrastructure.
30-day implementation
EHR and workflow integration, devices, and patient onboarding handled end-to-end.
Measurable outcomes
Quality, utilization, retention, and revenue — transparently reported.
30-day implementation
EHR and workflow integration, devices, and patient onboarding handled end-to-end.
Cross-program coverage
RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.
Profitable from day one.
Reimbursable revenue plus reduced utilization deliver predictable ROI.
Cross-program coverage
RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.
Measurable outcomes
Quality, utilization, retention, and revenue — transparently reported.
30-day implementation
EHR and workflow integration, devices, and patient onboarding handled end-to-end.
Measurable outcomes
Quality, utilization, retention, and revenue — transparently reported.
Profitable from day one
Reimbursable revenue plus reduced utilization deliver predictable ROI.
Cross-program coverage
RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.
Profitable from day one
Reimbursable revenue plus reduced utilization deliver predictable ROI.
In partnership with
Designed for the full care ecosystem
Health Systems
Reduce readmissions, improve quality performance and scale value-based care
Clinics & Medical Groups
Extend capacity and generate sustainable new revenue
Payers & Risk-Bearing Organizations
Improve outcomes and reduce total cost of care
Patients
Get support between visits
Health Systems
Health Systems
Reduce readmissions, improve quality performance and scale value-based care
Clinics & Medical Groups
Clinics & Medical Groups
Extend capacity and generate sustainable new revenue
Payers & Risk-Bearing Organizations
Payers & Risk-Bearing Organizations
Improve outcomes and
reduce total cost of care
Patients
Patients
Get support between visits
What patients are saying
"In 7 months I've lost 40lbs. My blood pressure is better, the doctor cut my medication in half"
Jonathan
"Because Brook has helped me set achievable goals I keep proceeding and I keep getting better"
David
"Thank you all for your hard work, your support, your encouragement...to me in a journey to get healthier and feel better. It means so much."
Margaret
"[Coach Lindsay] coached me through losing nearly 70 pounds...she was instrumental in saving my life."
Captain Tom
"The tools with Brook have really helped me to achieve the goals that I want and the lifestyle"
Jim
"Knowing that I had the encouragement and support of the entire Brook team was incredibly motivating"
Ellen
"I want to express by gratitude to Brook...for giving me the tools to help me take control of my health"
Anthony
"One of the greatest things about it is the personalized coaching"
David
"In 7 months I've lost 40lbs. My blood pressure is better, the doctor cut my medication in half"
Jonathan
"Because Brook has helped me set achievable goals I keep proceeding and I keep getting better"
David
"Thank you all for your hard work, your support, your encouragement...to me in a journey to get healthier and feel better. It means so much."
Margaret
"[Coach Lindsay] coached me through losing nearly 70 pounds...she was instrumental in saving my life."
Captain Tom
"The tools with Brook have really helped me to achieve the goals that I want and the lifestyle"
Jim
"Knowing that I had the encouragement and support of the entire Brook team was incredibly motivating"
Ellen
"I want to express by gratitude to Brook...for giving me the tools to help me take control of my health"
Anthony
"One of the greatest things about it is the personalized coaching"
David
Recognized for Innovation and Impact in Connected Care
Brook has been repeatedly recognized for advancing continuous remote care that improves patient outcomes while delivering measurable financial value.
Let’s explore your remote care opportunity
Let’s explore your remote care opportunity
Brook helps extend care beyond clinic walls; improving clinical and financial outcomes at scale.
Brook helps extend care beyond clinic walls; improving clinical and financial outcomes at scale.
FAQs
Understanding Remote Care & Chronic Disease Management
Remote care combines AI, connected health devices, clinical care teams, patient communication, care management and operational workflows to monitor patient health, identify issues earlier, and support patients between visits.
Patients spend only a small fraction of their time with healthcare providers each year. Without ongoing support between visits, conditions can worsen unnoticed, adherence can decline, and opportunities for early intervention are often missed.
Effective patient engagement requires consistent communication, personalized support, education, and proactive outreach. Organizations that successfully engage patients between visits often see stronger adherence, better outcomes, and improved patient satisfaction.
Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Advanced Primary Care Management (APCM) are complementary care models that support patients between visits. RPM focuses on monitoring patient health data through connected devices, CCM provides ongoing care coordination for patients with chronic conditions, and APCM supports longitudinal, relationship-based primary care for patients with complex conditions. Together, they help organizations deliver more proactive, continuous care.
Brook supports Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Advanced Primary Care Management (APCM), and other care models designed to improve patient outcomes, strengthen engagement, support care continuity, and advance value-based care initiatives.
Brook helps healthcare organizations deliver continuous care for patients with chronic conditions through a combination of AI-powered technology, clinical care teams, patient engagement, connected devices, care management and end-to-end operational support.
Brook enables continuous care management, patient engagement, monitoring, and proactive intervention between appointments, helping organizations identify issues earlier, improve outcomes, and extend care beyond the clinic.
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook