Why Brook exists and where continuous care is heading.
Deliver continuous care
between visits
Deliver continuous care
between visits
AI- and human-powered remote care infrastructure
delivering better outcomes at scale.
AI- and human-powered remote care infrastructure
delivering better outcomes at scale.
Zero CapEx
Launch in
30 days
Fully
reimbursable
Profitable
from day 1
Low IT lift
50%
reduction in all-cause readmissions
50%
reduction in all-cause readmissions
50%
reduction in all-cause readmissions
80%
Hypertension control in 6 weeks
74%
Hypertension control in 12 weeks
80%
Hypertension control in 6 weeks
2.7pt
reduction in Diabetes patients
2.7pt
reduction in Diabetes patients
2.7pt
reduction in Diabetes patients
$1.5M+
annual revenue per 1,000 patients
$1.5M+
annual revenue per 1,000 patients
$1.5M+
annual revenue per 1,000 patients
71%
patient retention
71%
patient retention
71%
patient retention
NPS 66
excellent category
NPS 66
excellent category
NPS 66
excellent category
Who we are
Who we are
The operating system for continuous chronic care
The operating system for continuous chronic care
Brook is the AI-powered care infrastructure that healthcare organizations use to deliver continuous, longitudinal care across patients, conditions, and programs. Clinical AI, clinical care teams, and a fully managed delivery model run as one connected system – from the clinic to every home, every day.
Brook is the AI-powered care infrastructure that healthcare organizations use to deliver continuous, longitudinal care across patients, conditions, and programs. Clinical AI, clinical care teams, and a fully managed delivery model run as one connected system – from the clinic to every home, every day.
The market
The market
Care is shifting from episodic to continuous
Care is shifting from episodic to continuous
The strain
90% of Medicare spend is tied to chronic conditions.
90% of Medicare spend is tied to chronic conditions.
80% of adults 65+ live with a chronic condition.
80% of adults 65+ live with a chronic condition.
The gap
~90% of what affects outcomes happens between visits — but care is still largely episodic.
~90% of what affects outcomes happens between visits — but care is still largely episodic.
Providers are accountable, but lack the infrastructure and resources to manage care continuously.
Providers are accountable, but lack the infrastructure and resources to manage care continuously.
The shift
Acceleration through CMS expansion (RPM, CCM, PCM, APCM).
Acceleration through CMS expansion (RPM, CCM, PCM, APCM).
Increasing adoption of value-based care models.
Increasing adoption of value-based care models.
The model is changing. Continuous care needs the infrastructure and operating systems to be successful.
The model is changing. Continuous care needs the infrastructure and operating systems to be successful.
Fragmented programs can’t deliver
continuous outcomes
Fragmented programs can’t deliver
continuous outcomes
Most remote care initiatives rely on fragmented tools and episodic programs. Improving outcomes requires a continuous care model that sustains engagement and enables proactive intervention over time.
Most remote care initiatives rely on fragmented tools and episodic programs. Improving outcomes requires a continuous care model that sustains engagement and enables proactive intervention over time.
Fragmented Programs
Reactive alerts
Siloed tools
Administrative burden
Declining engagement
Fragmented Programs
Reactive alerts
Siloed tools
Administrative burden
Declining engagement
Brook Continuous Care Infrastructure
Continuous, longitudinal care
Proactive clinical engagement & intervention
Unified care infrastructure
Scalable end-to-end operating system
Brook Continuous Care Infrastructure
Continuous, longitudinal care
Proactive clinical engagement & intervention
Unified care infrastructure
Scalable end-to-end operating system
Our solution
Our solution
Brook is the connected operating system for continuous care
Brook is the connected operating system for continuous care
Brook combines AI-powered intelligence, clinical care teams, and operational infrastructure into one connected system that enables healthcare organizations to deliver continuous care between visits.
Brook combines AI-powered intelligence, clinical care teams, and operational infrastructure into one connected system that enables healthcare organizations to deliver continuous care between visits.
The infrastructure behind continuous care
Clinical AI
Identifies risk, prioritizes intervention, and provides longitudinal patient insights using AI-powered analysis of patient data, engagement, and clinical context.
Clinical AI
Identifies risk, prioritizes intervention, and provides longitudinal patient insights using AI-powered analysis of patient data, engagement, and clinical context.
Care teams
Registered nurses, coaches, and care coordinators provide ongoing monitoring, medication support, education, coaching, and proactive outreach between visits.
Care teams
Registered nurses, coaches, and care coordinators provide ongoing monitoring, medication support, education, coaching, and proactive outreach between visits.
End-to-end delivery model
Integrated workflows, documentation, reporting, reimbursement, and provider escalation support continuous care delivery without adding operational burden.
End-to-end delivery model
Integrated workflows, documentation, reporting, reimbursement, and provider escalation support continuous care delivery without adding operational burden.
One integrated operating system
Continuous care requires more than monitoring alone. Brook connects monitoring, engagement, medication support, care coordination, and operational execution into one continuous care model—helping organizations deliver longitudinal care at scale.
A partnership model built for scale and performance
A partnership model built for scale and performance
Brook operates as a fully managed extension of your care team — enabling organizations to launch and scale continuous care without adding operational burden, new infrastructure, or additional staff.
Brook operates as a fully managed extension of your care team — enabling organizations to launch and scale continuous care without adding operational burden, new infrastructure, or additional staff.
No CapEx, no new hires
Brook funds and runs the model integrated within your existing infrastructure.
No CapEx, no new hires
Brook funds and runs the model integrated within your existing infrastructure.
Measurable outcomes
Quality, utilization, retention, and revenue — transparently reported.
30-day implementation
EHR and workflow integration, devices, and patient onboarding handled end-to-end.
Profitable from day one
Reimbursable revenue plus reduced utilization deliver predictable ROI.
Cross-program coverage
RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.
30-day implementation
EHR and workflow integration, devices, and patient onboarding handled end-to-end.
Measurable outcomes
Quality, utilization, retention, and revenue — transparently reported.
Cross-program coverage
RPM, CCM, PCM, APCM, TCM and VBC — one platform, one team.
Profitable from day one.
Reimbursable revenue plus reduced utilization deliver predictable ROI.
Designed for the full care ecosystem
Health Systems >
Reduce readmissions, improve quality performance and scale value-based care
Clinics & Medical Groups >
Extend capacity and generate sustainable new revenue
Payers & Risk-Bearing Organizations >
Reduce readmissions, improve quality performance and scale value-based care
Patients >
Get support between visits
Health Systems
Reduce readmissions, improve quality performance and scale value-based care
Clinics & Medical Groups
Extend capacity and generate sustainable new revenue
Payers & Risk-Bearing Organizations
Improve outcomes and
reduce total cost of care
Patients
Get support between visits
In partnership with
What patients are saying
"In 7 months I've lost 40lbs. My blood pressure is better, the doctor cut my medication in half"
Jonathan
"Because Brook has helped me set achievable goals I keep proceeding and I keep getting better"
David
"Thank you all for your hard work, your support, your encouragement...to me in a journey to get healthier and feel better. It means so much."
Margaret
"[Coach Lindsay] coached me through losing nearly 70 pounds...she was instrumental in saving my life."
Captain Tom
"The tools with Brook have really helped me to achieve the goals that I want and the lifestyle"
Jim
"Knowing that I had the encouragement and support of the entire Brook team was incredibly motivating"
Ellen
"I want to express by gratitude to Brook...for giving me the tools to help me take control of my health"
Anthony
"One of the greatest things about it is the personalized coaching"
David
"In 7 months I've lost 40lbs. My blood pressure is better, the doctor cut my medication in half"
Jonathan
"Because Brook has helped me set achievable goals I keep proceeding and I keep getting better"
David
"Thank you all for your hard work, your support, your encouragement...to me in a journey to get healthier and feel better. It means so much."
Margaret
"[Coach Lindsay] coached me through losing nearly 70 pounds...she was instrumental in saving my life."
Captain Tom
"The tools with Brook have really helped me to achieve the goals that I want and the lifestyle"
Jim
"Knowing that I had the encouragement and support of the entire Brook team was incredibly motivating"
Ellen
"I want to express by gratitude to Brook...for giving me the tools to help me take control of my health"
Anthony
"One of the greatest things about it is the personalized coaching"
David
Recognized for Innovation and Impact in Connected Care
Brook has been repeatedly recognized for advancing continuous remote care that improves patient outcomes while delivering measurable financial value.
Bring continuous care to your population
Bring continuous care to your population
Brook helps extend care beyond clinic walls; improving clinical and financial outcomes at scale.
Brook helps extend care beyond clinic walls; improving clinical and financial outcomes at scale.
FAQs
Show all
Understanding Remote Care & Chronic Disease Management
What is remote care?
Remote care extends healthcare beyond traditional office visits through ongoing monitoring, care teams, patient engagement, care coordination, and clinical support. It helps healthcare organizations stay connected with patients between appointments and proactively manage chronic conditions over time.
How does remote care work?
Remote care combines AI, connected health devices, clinical care teams, patient communication, care management and operational workflows to monitor patient health, identify issues earlier, and support patients between visits.
Why is chronic disease management so challenging between office visits?
Patients spend only a small fraction of their time with healthcare providers each year. Without ongoing support between visits, conditions can worsen unnoticed, adherence can decline, and opportunities for early intervention are often missed.
How can healthcare organizations improve patient engagement between visits?
Effective patient engagement requires consistent communication, personalized support, education, and proactive outreach. Organizations that successfully engage patients between visits often see stronger adherence, better outcomes, and improved patient satisfaction.
What is the difference between RPM, CCM, and APCM?
Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Advanced Primary Care Management (APCM) are complementary care models that support patients between visits. RPM focuses on monitoring patient health data through connected devices, CCM provides ongoing care coordination for patients with chronic conditions, and APCM supports longitudinal, relationship-based primary care for patients with complex conditions. Together, they help organizations deliver more proactive, continuous care.
What care management and reimbursement programs does Brook support?
Brook supports Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Advanced Primary Care Management (APCM), and other care models designed to improve patient outcomes, strengthen engagement, support care continuity, and advance value-based care initiatives.
What does Brook do?
Brook helps healthcare organizations deliver continuous care for patients with chronic conditions through a combination of AI-powered technology, clinical care teams, patient engagement, connected devices, care management and end-to-end operational support.
How does Brook help healthcare organizations deliver care between visits?
Brook enables continuous care management, patient engagement, monitoring, and proactive intervention between appointments, helping organizations identify issues earlier, improve outcomes, and extend care beyond the clinic.
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook
Brook
155 108th Ave NE
Suite 350
Bellevue, WA 98004
Connect with Brook